Your data
Privacy Policy
This policy explains what information we collect when you use this website, how we use it, and the choices you have.
Last updated: July 2026
Information we collect
Contact and order details you provide — such as your name, e-mail, phone number and delivery address — when you place an order or send an enquiry.
Order and payment information needed to fulfil your purchase.
Basic technical data (browser, device and pages visited) collected through cookies and server logs.
How we use your information
To process and deliver your orders, respond to enquiries, provide support, and send transactional e-mails such as order confirmations and invoices.
To operate, secure and improve the website. We do not sell your personal data.
Payments
Payments are processed by our payment gateway. We do not store full card details on our own servers.
Cookies
Essential cookies keep your cart and session working. We may also use analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Sharing
We share data only with the service providers who help us operate — delivery partners, the payment gateway and our e-mail provider — and where required by law.
Your rights and retention
You may request access to, correction of, or deletion of your personal data by contacting us.
We keep order records for as long as needed to meet legal, tax and accounting obligations.
Questions about this policy?
Contact Caravan Trade at hello@caravantrade.in or call +919906403770. Our address is Lal Chowk, Srinagar, Jammu and Kashmir 190001.